Virtual Assistant / Data Entry / Admin Assistant / Social Media Marketer / Customer Service / Call Center Agent

Rate TBD

Location Montreal, QC United States

Type of project

Duration

Education required N/A

Years of experience N/A

Type of employment N/A

Area of Specialization N/A

Languages required N/A

Workhoppers Home Montreal QCTELECOMMUTE

Description

We are looking for a versatile, organized, and proactive team member
to support day-to-day operations across admin, data, customer service,
and marketing. You’ll be the backbone that keeps our clients and
internal processes running smoothly.

Responsibilities
Administrative Support: Manage calendars, schedule meetings, handle
emails, and organize documents and files.
Data Entry: Accurately input, update, and maintain client and property
data in our CRM and spreadsheets.
Customer Service: Respond to client inquiries via phone, email, and
chat with professionalism and speed.
Call Center Support: Handle inbound/outbound calls related to property
inquiries, account updates, and follow-ups.
Social Media Marketing: Create and schedule posts, engage with
followers, and track basic performance metrics across platforms.
Coordination: Liaise between clients, vendors, and internal teams to
ensure tasks are completed on time.

Qualifications
High school diploma required; Associate’s or Bachelor’s degree in
Business, Communications, or related field is a plus.
1+ year experience in admin, data entry, customer service, or social
media management preferred.
Strong typing speed and accuracy, with proficiency in Google
Workspace, Microsoft Office, and CRM tools.
Excellent written and verbal communication skills.
Comfortable multitasking and managing multiple priorities in a
fast-paced environment.
Reliable internet connection and a quiet workspace for remote work.

Tips for Success
Stay Organized: Use checklists and time-blocking to juggle admin,
data, and client tasks without dropping the ball.
Be Proactive: Don’t wait to be told—spot inefficiencies and
suggest simple fixes.
Communicate Clearly: Whether it’s a client call or a social post,
keep it professional, concise, and on-brand.
Learn Fast: Tools and platforms change. Being adaptable will help you
grow quickly in the role.
Protect Confidentiality: Client data is sensitive. Handle it with care
and discretion at all times.